NEWCOMER ROADMAP
Start Here
Choose the guide that matches where you are in your journey.
What this means
Begin with the stage of the journey that matches your situation. People preparing outside Canada need different information from people who have already arrived in Durham. Complete urgent safety, status and housing tasks first, then move to health care, education, employment and community connections.
Step-by-step
- Choose Before You Arrive, First 30 Days or First 90 Days
- Use the emergency guide immediately when safety, shelter or food is urgent
- Keep a private checklist of completed tasks and follow-up dates
- Use the Durham service pages to find local help without repeating your story on many websites
What to prepare privately
Keep sensitive records secure. This website does not need passports, SINs, banking credentials, immigration portal passwords or complete case files for an initial inquiry.
- Your current contact information
- A secure list of deadlines and appointments
- Copies of important documents stored safely—not uploaded here
- Questions for a settlement worker or authorized professional
Next steps
- Before you arrive
- Your first 30 days
- Your first 90 days
- Emergency and immediate help
Before you continue
Can I rely on this guide?
Use it to understand the process, organize questions and choose the next step. It does not make a government decision or replace advice for an individual case.
What changes most often?
Eligibility rules, forms, fees, processing information, program availability, service hours and contact details can change. The review dates below show when our sources were checked.
When should I get help?
Use a verified settlement or community service for navigation. Seek an authorized professional when legal interpretation, strategy, a refusal, a hearing or an important deadline is involved.
Continue on DurhamImmigration.com
Your next step should stay on this site. Official-source links are kept separately below for final verification only.
Official sources checked
The guide above is written to answer the practical question on DurhamImmigration.com. These links are supporting evidence and the final place to confirm details that can change. Last reviewed: August 30, 2026.